Privacy Policy

1. Introduction

At firsttutum, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage services, website, and related applications.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our cloud storage services
• Contact our customer support
• Subscribe to our newsletters
• Participate in surveys or promotions

Automatically Collected Information

When you use our services, we automatically collect:

• IP address and device information
• Browser type and version
• Usage patterns and service metrics
• Cookies and similar tracking technologies

File and Content Information

We store the files you upload to firsttutum, including documents, images, videos, and recordings. We do not access your file content unless required for technical support or to comply with legal obligations.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze usage patterns
• Protect against fraudulent or illegal activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• End-to-end encryption for file transfers
• AES-256 encryption for data at rest
• Regular security audits and testing
• Secure data centers with physical protection
• Access controls and authentication protocols

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete files from your account, they are moved to trash and permanently deleted after 30 days. Account information is retained for legal and business purposes.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@firsttutum.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Provide personalized content and ads
• Analyze site traffic and usage patterns
• Enhance security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect your experience with our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the new policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: